Terms & Conditions

Last Updated: April 29, 2025

Welcome to Surestake.net (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and the SOFTSWISS Sportsbook platform, including any content, functionality, and betting services offered. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

To use our services, you must:

Be at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher.
Reside in a jurisdiction where online betting is legal and not prohibited.
Provide accurate and complete information during registration and keep it updated.

2. Account Registration and Security

You are responsible for:

Creating and maintaining a single account with accurate information.
Keeping your account credentials confidential and not sharing them with others.
Notifying us immediately of any unauthorized access or security breaches at support@surestake.net.

We reserve the right to suspend or terminate your account if we suspect fraudulent activity, misuse, or violation of these Terms.

3. Use of Services

You agree to:

Use our services for lawful purposes only and in compliance with all applicable laws and regulations.
Not use our services for any unauthorized or illegal activities, including but not limited to money laundering or fraud.
Not attempt to manipulate betting outcomes, exploit system vulnerabilities, or engage in any form of cheating.

4. Betting Rules

By placing bets on our Sportsbook platform, you agree to:

Abide by the specific betting rules for each sport or event, as outlined on our website.
Accept that all bets are final once confirmed, subject to our cancellation policies.
Acknowledge that odds are subject to change, and the odds at the time of bet confirmation apply.
Understand that we may void bets in cases of obvious errors, technical issues, or suspected fraud.

5. Bonuses and Promotions

Bonuses and promotions, including Freebets, Cashback, Comboboosts, Freebet Booster, Hunting Bonus, Tournament, Lootbox Bonus, and Sports Jackpots, are subject to specific terms and conditions, including:

Eligibility requirements, wagering conditions, and expiration dates.
Restrictions on combining certain bonuses or using them on specific bets.
Our right to modify or cancel promotions at any time without prior notice.

Details of each promotion are available on our website.

6. Payments and Withdrawals

You agree to:

Use only payment methods registered in your name for deposits and withdrawals.
Comply with our verification processes, which may require identity or financial documentation.
Accept that withdrawal requests may be subject to processing times and fees, as outlined in our payment policies.

We reserve the right to refuse or reverse transactions suspected of fraud or violation of these Terms.

7. Intellectual Property

All content on our website, including text, graphics, logos, software, and the SOFTSWISS Sportsbook platform, is the property of Surestake.net or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

Our services are provided “as is” without warranties of any kind, express or implied.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including loss of profits, data, or funds.
We are not responsible for interruptions, technical issues, or errors beyond our reasonable control, including those caused by third-party providers (e.g., odds providers).

9. Termination

We may suspend or terminate your access to our services at our discretion, with or without notice, if you:

Violate these Terms.
Engage in fraudulent or illegal activities.
Fail to comply with our verification or security requirements.

You may close your account at any time by contacting support@surestake.net.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Jurisdiction, e.g., Malta or Curacao, as applicable]. Any disputes arising from these Terms or your use of our services will be resolved through negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. We will notify you of material changes by posting the updated Terms on our website or through other communication channels. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions or concerns about these Terms, please contact us.